Cookie Policy
Last Updated: 9 September 2026
1. Introduction
This website uses cookies and similar technologies.
Cookies are small text files stored on your device when you visit a website. They help me recognise your device, remember your preferences, maintain website functionality and, where enabled, understand how visitors use my website.
This Cookie Policy explains what cookies I use, why we use them and how you can manage your cookie preferences.
2. What types of cookies we use
Depending on your choices and the features available on my website, we may use the following categories of cookies:
Strictly necessary cookies
These cookies are essential for the basic operation, security and functionality of the website.
They may be used for purposes such as:
enabling page navigation and website functionality;
maintaining sessions;
remembering your cookie preferences; and
supporting website security.
Because these cookies are necessary for the website to function, they may be used without consent where permitted by applicable law.
Functional cookies
Functional cookies help provide additional features and remember choices you make when using the website.
For example, they may support the appointment-booking process or remember certain preferences.
Where functional cookies are not strictly necessary, I will ask for your consent before using them.
Analytics / performance cookies
Analytics cookies help me understand how visitors use the website, such as which pages are visited and how the website performs.
I may use this information to improve our website, content and services.
Analytics cookies will only be used where the required consent has been obtained.
Third-party cookies
Some third-party services that we use or embed on my website may use cookies or similar tracking technologies.
These may include appointment-booking services, analytics services or other external services.
Non-essential third-party cookies will only be used where you have provided the appropriate consent.
3. Cookies I use
The exact cookies used on the website may change depending on the services and features currently enabled.
Strictly necessary cookies
The website may use cookies associated with Squarespace, including cookies that may perform functions such as:
crumb – helps protect against cross-site request forgery and supports website security.
ss_cid – may be used to identify unique visitors.
ss_cvisit – may be used to track a single website session.
ss_cpvisit – may be used to identify returning visits.
ss_cookieAllowed – remembers your cookie preferences.
ss_sd – may be used by Squarespace for website performance and security.
Test or similar cookies – may be used to check whether cookies or certain website functionality are available.
The exact cookies and their purposes may change as Squarespace updates its platform.
Functional cookies – Calendly
I may use Calendly to provide the online appointment-booking service.
Cookies or similar technologies associated with the booking service may be used to:
maintain your booking session;
recognise information during the booking process;
track the stages of a booking where necessary; and
ensure that appointments can be scheduled correctly.
These technologies are used to support the booking process and are not intended to store sensitive counselling information in the cookies themselves.
The exact cookies used by Calendly may change over time.
Analytics cookies – Squarespace Analytics
If Squarespace Analytics or another analytics service is enabled, analytics cookies may be used to understand website usage and performance.
These may include:
ss_lastvisit – may record information about your previous visit.
ss_tk – may help track website performance and usage.
Analytics cookies will only be used where the appropriate consent has been obtained.
Marketing and advertising cookies
I do not currently use marketing or advertising cookies.
If this changes in the future, I will update this Cookie Policy and obtain any consent required before using non-essential marketing or advertising cookies.
4. Consent and your choices
When you first visit my website, you may be shown a cookie banner.
Non-essential cookies, including analytics and tracking cookies, will only be placed where you have provided the appropriate consent.
You have the right to:
accept non-essential cookies;
refuse non-essential cookies; and
change or withdraw your consent where my cookie-management system allows you to do so.
If you decline non-essential cookies, the website should continue to function, although certain non-essential features or services may be unavailable.
Simply continuing to browse the website does not, by itself, mean that you have consented to non-essential cookies.
5. Third-party services
I may use third-party services on our website, including:
Squarespace, which provides my website platform and may use cookies necessary for website functionality, security and analytics where enabled;
Calendly, which may use cookies or similar technologies to provide our appointment-booking service; and
other third-party services that may be introduced in the future.
Third-party providers may have their own privacy and cookie policies. We recommend reviewing those policies for further information about how they use cookies and process personal information.
6. How to change your cookie preferences
You can change or withdraw your cookie preferences at any time by:
using the cookie banner or cookie-settings tool on my website;
adjusting your browser settings to block or delete cookies;
clearing cookies from your device; or
contacting me directly if you need help managing your preferences.
Please be aware that blocking or deleting certain cookies may affect the functionality of the website or appointment-booking service.
If you have any questions about managing your cookie preferences, please contact me:
Email: hello@counsellingconnect.co.uk
7. Changes to this Cookie Policy
We may update this Cookie Policy from time to time to reflect:
changes to the cookies and technologies we use;
changes to our website or services;
changes to third-party services; or
legal, regulatory or operational requirements.
Any updates will be posted on this page with a revised Last Updated date.
8. Contact
If you have any questions about this Cookie Policy or how I use cookies, please contact:
Counselling Connect
Email: hello@counsellingconnect.co.uk
Website: https://www.counsellingconnect.co.uk/